Home Website Hosting Terms of Service
Email Address: Password:
Terms of Service

Church Revolution Web Hosting Terms and Conditions

1. ELIGIBILITY

 

Church Revolution provides web hosting services to (but not exclusively) Christian churches, schools, ministries, businesses and individuals, and is a reseller of Net Pathways

Church Revolution reserves the right to make a final determination of eligibility, both prior to providing service, and while service is in effect, and reserves the right to deny or revoke service based on said determination. By registering with our services you are agreeing to abide by the terms of service as laid out, and acknowlege that those terms can be changed at anytime by us without any prior notification.

2. ACCOUNT SETUP

Upon signup, the customer's account will be created, and complete instructions sent via e-mail, to the primary e-mail address supplied during the signup process. Church Revolution sets up new accounts via Net Pathways Monday through Friday, at 7:00AM and 7:00PM Central time. Weekend setup is not guaranteed, due to reduced staffing, but we are usually able to set up new accounts on weekends as well.

3. FEES AND BILLING

Church Revolutions Web Hosting services are billed monthly, quarterly, semi annually or annually as requested during signup, on the anniversary of the signup date. All invoices are sent via e-mail, to the primary e-mail address on account, and any additional e-mail address the customer adds to his or her account and marks to receive invoices. It is the customer's responsibility to maintain a valid e-mail address on his or her account at all times. We do not send hardcopy invoices via postal mail.

Invoices will be generated 10 days in advance of the due date, and a notification of the new invoice will be sent via e-mail. This gives the customer who pays by cheque time to mail in payment by the due date, and paypal customers a chance to review the upcoming charge for accuracy. If the customer has a question about his/her bill, a support ticket should be opened with one of the Biling categories.

4. PAYMENT AND SERVICE INTERRUPTION

For customers paying by cheque or paypal, an invoice will be sent at least 10 days in advance of the due date. If payment is not recevied by 30 days after the due date, service may be interrupted until payment is received. Returned cheques will be assessed a £25.00 NSF fee, service will be suspended until the returned cheque is redeemed.

Please note that when service is suspended, site content, including e-mail and database data, may be lost. Sites may be completely removed when suspended. It is the customer's responsibility to re-upload web site content after service suspension.

Also note that if service has been suspended, the customer must notify us when payment has been made (especially when remitting payment via PayPal), as we will not automatically restore suspended service.

5. CANCELLATION AND REFUND

All fees except domain name registration are 100% refundable within the first 30 days of service. Domain names cannot be refunded after 48 hours from the time the domain name was registered.

Cancellation must be requested by accessing your hosting plan details in our customer service system, and choosing the cancellation feature there.

If you are within our 30 day 100% money back guarantee period, a full refund will be issued, minus domain registration fees if applicable. Otherwise, provided your service was not in the final month of it's billing cycle, a pro-rated refund will be issued. A refund request must be made in the form of a support ticket after you cancel your hosting.

6. CREDIT CARD CHARGEBACKS

Credit card refunds must be requested from us, rather than charged back through your card issuer. If the customer charges back any charge, a £25.00 charge back fee will be imposed, service may be suspended, and domain names will be converted to Church Revolution ownership.

7. PRICING

Pricing is based on transfer, a measure of the total number of bytes of incoming and outgoing data to/from the customer's website. When the customer signs up for service, he or she agrees to the standard hosting a plan based on the anticipated level of activity his or her site will receive. If the customer is transfering an existing domain, he or she should have an idea of his or her transfer requirements. If the customer is hosting a newly registered or previously undeveloped and unused domain, The Standard Plan should be sufficient until the customer's site receives heavy usage. If the customer exceeds his or her allocated transfer by 102,400 megabytes (100 gigabyte) in a given month, the customer will be given instruction on how to gain further service, or close his or her account. The Church Revolution site control panel will keep the customer informed of transfer usage.

8. PRIVACY POLICY

The Church Revolution privacy policy is very simple. Church Revolution will not divulge any of the customer's personal information to anyone, unless forced to by a United States and or United Kingdom court of law for law enforcement purposes.

9. DOMAIN REGISTRATION

As of May 1st, 2008, Church Revolution provides integrated domain registration and management. You can register or transfer a domain name while signing up for web hosting, and manage your domain name settings through our domain registry site.

10. DOMAIN TRANSFER

If the customer signs up for Church Revolution Web Hosting for an existing domain, which will not be transferred to our domain registry, it is the customer's responsibility to transfer the domain. The only requirement to effect a domain transfer is a change to the DNS servers for the customer's existing domain. The nameservers will be provided in the web site instructions email

The customer should contact his or her domain registrar for instructions for updating his or her domain record. If the customer has difficulty transferring his or her domain, Church Revolution will attempt to assist upon notification to This e-mail address is being protected from spambots, you need JavaScript enabled to view it .

11. ACCEPTABLE USE

church revolution provides the customer with a flexible and powerful web hosting, e-mail and ftp services. Our services can be utilised in many ways to promote the customer's organisation. However, Church Revolution prohibits all of the following:

  • SPAM/Unsolicited Commercial E-mail: SPAM/UCE is one of the internet's biggest concerns, and is a tremendous waste of bandwidth and server resources, and is often very offensive in content. Net Pathways will not tolerate a customer who engages in such activity. If the customer hosts mailing lists, or sends e-mails to multiple recipients, double opt-in procedures must be used to ensure that all recipients have specifically requested such mailings, and have an easy method for opting out of such mailings. The customer acknowledges that this restriction applies not only to the customer, but to all additional mailboxes created by the customer for its web site, and to resold sites. The customer must not provide mailboxes to individuals without informing such individuals of this policy.


  • Insecure Scripts: Scripts installed by the customer, whether manually or through provided automated installation features, must be kept up to date by the customer for security purposes. If a customer's site is compromised in a manner which allows outgoing spam to be sent or phishing pages to be uploaded, and the customer could have prevented the compromise with a script update, service may be terminated without notice.


  • Hacking: Customer must not attempt to breach the security of or disrupt the use of our systems, nor use our services as an aid to breaching the security or disrupting the service of any other internet entity.


  • Illegal/Obscene Materials: Customer must not host content which is illegal, obscene, or hateful on its website, or which promotes illegal behavior or substances. Customer cannot diseminate or communicate via e-mail, content which is illegal, obscene or hateful. We trust that based on the audience we serve, this will not be a problem, but it deserves mentioning.


  • FormMail Scripts: Due to the insecure nature of most form mail scripts available on the internet, we do not allow any script named formmail.pl, formmail.cgi or formmail.php to run on customer sites. The only allowable scripts are Jack's FormMail script, which is installable from your control panel, and the NMS Form Mail Script, available at http://nms-cgi.sourceforge.net/scripts.shtml. Note that these two scripts are named mailform.pl or mailform.php, so you will have to rename them to use them.


  • Other Exploitable Scripts: If we discover a script on a customer site which has an exploit allowing spammers to hijack the customer's mail server, or allows malicious code or content to be uploaded to the customer's site, we reserve the right to remove the script immediately.


  • Eggdrop: We do not allow eggdrop or similar bots on our servers, as it is a potential target for hackers and denial of service attacks.

Violation of this policy will result in an investigation and possible immediate service termination.

If the customer is found to be responsible for unacceptable use or abuse, through insecure and/or outdated scripts, or other poor security practices, the customer will be charged $50 per hour, with a one hour minimum, for all investigation and clean up work performed by Net Pathways on behalf of Church Revolution.

--End of Document--